Recording: This is another cool feature we have added to our app so that you can record in real-time. As said earlier you will see improvements coming every now and then. Seamless Experience: The overall structure and player of our radio app are designed to offer you one of the best if not the best-uninterrupted radio listening experience possible for us. Who knows by browsing through this app you might find the radio gem you were looking for or were unaware of. We have radios of all kinds and for all tastes of listeners. Variation in radio: There are already thousands of radio present in our directly which we are updating daily by adding more and more radios you might like. We have made the app as clean as possible for us and we will further improve this based on your feedback. We have removed all the unnecessary things and complexity that might hamper the intuitive user experience you wanted to provide you. The ACCORD pilot program evaluation report can be found at: Live Online Radio APP? User Friendly Interface: We have catered for a more clean and fresh looking user interface. It has not been determined how much in additional funding would be needed for further expansion. "So we definitely recommend that to other jurisdictions who are considering to adopt this program, focus on that." "What we learned from speaking with that core team members, but that's establishing strong partnerships and trust between the ACCORD team and law enforcement is one of the keys to that program's success," Udo said. "So what we would like to do is ensure that everyone within our key staff in the county that worked for the ACCORD program, or EMS or law enforcement, that respond to these specific calls, have that mental health training, and are aware of the challenges out there with individuals that are struggling, and to get them better, better visibility, and better training, in terms of dealing with these different crises, will help our program going forward and improve it as we try to widen it across Albany County."Ĭounty officials say talks about expanding the ACCORD program are ongoing. "What we found is that there is a real crisis existing in our communities right now as it relates to mental health," Joyce said. The ACCORD Implementation Evaluation Report was prepared by the University at Albany’s School of Public Health and School of Social Welfare.ĭemocratic Albany County Legislature Chair Andrew Joyce says the report supports expanding the program to make it more available for all county residents. So this means that the programs are able to reach a new client, people who never really interacted with the system in the past." And the majority of these clients have never interacted with the other services offered by the County Department of Mental Health. And during this year, we found that the total of 240 dispatch calls were diverted to the support team and disregards that in a total of 548 encounters with 210 unique individuals.
"So that's the first year of the pilot implementation in our area. "We were able to access to the data from the dispatcher or 911 call data, and also our court administrative data from June 2021, and June 2022," Udo said. Udo says ACCORD responders typically calm tense situations, evaluate people's needs on the scene and if necessary refer them to other agencies for follow-up without the need for intervention by traditional law enforcement.
Tomoko Udo, an associate professor in the Department of Health Policy, Management, and Behavior in the University at Albany’s School of Public Health, says the ACCORD program fills important service gaps in a community that traditionally lacks access to behavioral health and medical services.
In December the state committed $350,000 to help ACCORD expand. Another $30,000 was invested for the partnership between the County and the University at Albany. Officials gathered Friday to share results gleaned from statistics analyzed pertaining to the Albany County Crisis Officials Responding and Diverting initiative, known by the acronym ACCORD.Īccording to the county website, the ACCORD program was created in December 2020 with an initial investment of $170,000 to fund two additional social worker positions in the Department of Mental Health. Albany County officials are hailing a pilot program augmenting 911 services a success.
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